by William Rizzo | Jun 15, 2022 | Employee Engagement, Employee Experience, Human Resources
40% of the global workforce is considering quitting their jobs. In terms of the USA, that means that around 64 million people are thinking of leaving their current employer right now. Why? Part of the reason could be an employer’s onboarding process. Employee...
by William Rizzo | May 24, 2021 | Employee Experience
We’ve all heard of the customer journey and the customer experience (CX), but what about the employee experience (EX)? Just as customers are essential to the success of a company, so are its employees. Happy customers, like happy employees, increase their bottom line...
by William Rizzo | Jan 22, 2021 | Employee Experience
Employee experience refers to the entire lifecycle of the employment process. From interviewing and onboarding prospective talent to engagement and performance in daily routines, all the way to offboarding. While optimizing customer service is often given much...
