As Payroll & HRIS Supervisor, Iva Shields leads our team of payroll and HRIS specialists. With her leadership, the team provides top-level, accurate, and timely service, support, and knowledge of all things payroll-related tailored to our client’s specific business needs while thriving in a dead-line driven industry.
Iva is also a member of our Transitions group, lending her extensive knowledge of payroll best practices and system processes to the team – assisting with reviewing and identifying opportunities for process improvements to increase accuracy and efficiency that best suit each client’s business model and internal practices.
Prior to joining Quantum Strategies, Iva worked for over 9 years as an Enterprise level Account Manager at Paychex Inc, a major national HR & Payroll services provider. At Paychex, Iva was responsible for multiple high-revenue client groups with complex payroll needs. In this role, she provided support and expertise in all product areas, including but not limited to: Federal and State tax laws and regulations, payroll processing for multi-state payrolls, as well as project management and coordination with internal teams to provide superior service and results.